All your orders live in the Dashboard’s Service Order Monitor (SOM). Orders change status while going through their lifecycle, and a status change automatically moves the order to the applicable tab inside the SOM (like Today, Draft, Posted, Accepted, Problem, and Inactive). Each of these tabs has a Status and Sub-status filter that lets you easily group orders by status/sub-status.
For example, orders in Closed status are “inactive”, so you’ll find them in the SOM’s Inactive tab. This tab is home to orders in Deleted, Cancelled, Voided, and Closed (paid) status. You can use the Status filter on this tab to easily search for these types of orders.