All your orders live in the Dashboard’s Service Order Monitor (SOM). Orders change status while going through their lifecycle, and a status change automatically moves the order to the applicable tab inside the SOM (like Today, Draft, Posted, Accepted, Problem, and Inactive). Each of these tabs has a Status and Sub-status filter that lets you easily group orders by status/sub-status.
For example, when an Accepted order reaches the appointment window (date/time) – the order’s status changes to Active, and the order automatically moves into the Service Order Monitor’s Today tab.