Cancellation Requests

There are circumstances where you might be on the job site and the customer is requesting a cancellation.  If this is the case, your Service Order is considered an incomplete trip and you must complete the following steps in order to get a trip charge, etc.

Check Out – Request Cancellation:

1. Tap Completion1

2. Tap on Request Cancellation icon.  2

3. Enter reason for cancellation details and tap Check-Out.


4. Provider Firm Administrator should then contact the Buyer in regards to a trip charge, etc.

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