This lesson explains how to manage Service Orders that are currently in ServiceLive. A Service Order at any stage of the life cycle can be found within the Inbox link. They are labeled in their current status and display next action required as indicated by the yellow action button. We recommend you to use the specific links to manage Service Orders and use Inbox link only to monitor.
- When you login to ServiceLive, the Dashboard page will open.
- Navigate to
link:
- Click on
tab.
- The link automatically displays. All Service Orders are visible from link.
- Indicates the number of open Service Orders for your Provider Firm on link.
- Click on