Contact ServiceLive & Training

This lesson explains steps to contact ServiceLive and access ServiceLive training.

ServiceLive Operation Center

ServiceLive is available for your comments and questions any time. Please use the following information to contact ServiceLive.  Share your questions or comments with ServiceLive support. We strive to respond to all e-mails within one business day.

ServiceLive Inc.
7353 NW Loop 410
San Antonio, TX 78245
e-mail:  support@servicelive.com
Toll Free Number: 1-888-549-0640
Fax:  1-210-523-3515
Hrs: M-F, 7:00 am – 7:00 pm central
Sat, 8:00 am – 5:00 pm central
Sun, 9:00 am – 5:00 pm central

 

Sears Facilities Administrative Team
7353 NW Loop 410
San Antonio, TX 78245
e-mail:  searsfacilities@servicelive.com
Toll Free Number: 1-888-317-3259
Hrs: M-F, 8:00 am – 7:00 pm central
Sat/Sun, Closed

ServiceLive Training

You can find answers to most questions by visiting our ServiceLive Training Website.

1. Once you have logged into ServiceLive, you will see links located on the top right of all pages.
   • Training – Within this training site, you will find several lessons designed to get you up to speed and keep you there. Each lesson covers very specific topics and is very easy to comprehend. Whether you are new to ServiceLive or you currently utilize us, our training road map will allow you to quickly get up to speed or find that particular topic for a quick review.
     
2. Training website is also located at http://training.servicelive.com
   • Click on    link.
   • Click on appropriate link to display lessons (step-by-step instructions) for using ServiceLive.
     • For Retail Services DFM training password, contact Facilities Administrative Team.
       Note: See above section for Facility contact phone number and email address.