This training is filled with valuable tutorials and resources for new and experienced ServiceLive Providers that need assistance on how to use Service Order Monitor. We encourage all Providers to use Manage Service Orders (Order Management lessons) as these changes were made to the ServiceLive Platform to make it more user friendly for Providers to Manage Service Orders. However, these lessons are available in case you have questions on using Service Order Monitor.
Service Order Monitor (Best to Use Order Management)
- Today Tab (Active & Completed Orders)
- Pending Cancel
- Received Tab (Service Order Opportunities)
Lesson includes Accept Terms & Conditions, Accept Service Order, Counter Offer, Reject Service Order - Bid Requests Tab (For Sears Facilities Orders)
- Bulletin Board Tab
- Accepted Tab
Lesson includes How to View/Print PDF of Service Order - Problem Tab
- Inactive Tab
Lesson includes Rate The Buyer - Search Tab